Customer Focus: Skinnydip x Torque

November 7, 2018

Torque are thrilled to be working with Skinnydip, an accessories and lifestyle brand known for its quirky bags, fun phone cases and funky clothing range. Their success has been noted by the Financial Times, featuring in the FT Fast Track 100 and they continue to expand with new store openings and collaborations. Their latest collection Disney x Skinnydip celebrates Mickey Mouse’s 90th Birthday – and has been an instant hit.

We asked Skinnydip’s Meghan Lewis (Head of Ecommerce) why they chose to work with Torque and she had this to say:

“It was simple, we needed to scale up to meet the needs of our customers and Torque was the obvious choice.”

“It was simple, we needed to scale up to meet the needs of our customers and Torque was the obvious choice. Optimising our supply chains and logistics is key for the growth of the company & our own run warehouse couldn’t meet those needs anymore. Torque have been completely flexible to our needs and have been able to work with us successfully on a lot of large projects, particularly in the run up to peak period.

As a trend lead brand, our new drops are frequent and we have a high volume of orders. We are always continuing to strive to provide the best customer service and journey. With Torque, our business infrastructure can have a market leading proposition; it is one less thing to worry about as we know we are in safe hands with Torque.”

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