Warehouse & fulfilment
|Experts exceed expectations
Torque employs best industry practice, as well as the latest technology,
to manage your order fulfilment requirements. From multi channel
to single channel we can fulfil all your needs whether business to
business, business to retailer or home shopping order fulfilment for
both domestic and international customers.
We always aim to exceed your expectations wherever possible and
ensure that your goods arrive on time at the correct destination
every time by using a combination of our own in-house transport
resources and those of any preferred carriers. We fully appreciate
the importance of protecting your brand and delivering the level of
service that your customers expect.
Our flexible service is designed to suit the individual requirements of
each of our customers, regardless of the size of your business, the
nature of your products or the markets in which you compete.
We recognise that real time visibility of your stock is critical for
your reporting and appreciation of sales and stock turnover. We
offer a range of communications channels from which you can
choose which are best suited to your business, from online real-time
systems, e-mails and spreadsheets to phone and fax channels. Our
online systems can be used either standalone or integrated with
your own stock management and ordering systems.
We offer tailored solutions to meet your individual business and end
customer requirements, thereby enabling you to deliver superior
levels of customer service in increasingly competitive markets.
An integral part of such solutions may be reverse logistics services
for example handling and rectification of returned or damaged
products, recycling and/or reuse of waste polythene, cardboard
and/or components, something which is being increasingly
demanded by many of our customers.
Gift-wrapping, special packaging, mail and marketing insertions
services also form part of our overall service offering.
Technologically we can offer a wide range of picking modes from
sight, scanning, voice and light and our systems are RFID compliant.