|Let us do the talking
Torque takes care of all your Customs related requirements to
provide you with efficient, cost effective and compliant solutions.
Simplified (CFSP) procedures
For CFSP authorised traders Torque provides a management service
which accommodates Customs deadlines for the submission of
Simplified declarations of all types.
Torque Customs warehouses
We have Customs warehouses at two sites. These provide for the
medium and long-term storage of goods without the payment of
duty or VAT.
Customer Customs warehouse management
We provide a comprehensive service to customers who have
their own Customs Warehouse authorisations and wish to
manage receipts and removals using CFSP procedures. Our
duty management software interfaces with all major warehouse
management systems to provide a seamless solution that is
particularly appropriate to the needs of customers with multiple
daily warehouse transactions.
Inland Clearance Depot (ICD)
Torque operates an ICD at our headquarters site. This permits us
to transport sea freight consignments from the port of arrival under
Customs control for clearance on our own premises. In this way
our customers avoid both port congestion and Customs clearance
Enhanced Remote Transit Sheds (ERTS)
The ERTS is the airfreight equivalent of an ICD. We operate ERTS
facilities at our Leeds and London Heathrow sites. Consignments
are transferred from the receiving airlines’ facilities for Customs
clearance on our own premises providing control of both costs and
the clearance process.
IPR & OPR reporting & management
IPR and OPR Customs facilitation measures are intended to remove
or reduce the duty burden on goods that are temporarily imported
or exported. Torque provides services that ensure the obligatory
documentation is completed in an accurate and timely manner for
customers authorised by Customs to operate these facilities.
Torque ensures the most effective processing of import and export
declarations by subscribing to direct electronic links to CHIEF, the
Customs central computer system, and the inventory systems of
the major ports and airports. These links are integral to our bespoke
Customs brokerage software.
Skills base & audits
All import and export declarations are processed by our highly
skilled operations teams. Our staff receive both internal training and
training provided by accredited external sources, to the highest
possible standards. Weekly internal audits of import and export
declarations are a feature of our quality assurance measures. All
Customs activities are overseen by a dedicated Customs manager
who is available to provide assistance to clients and staff alike.
For those clients who wish to establish duty levied at item level,
we can provide reporting and analysis indicating the amount of duty
paid per individual item imported.